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Shipping across UAE & KSA. Orders are shipped and delivered on business days (Monday to Friday excluding major holidays). Our shipping carrier is Aramex. We kindly ask that you expect 2-3 business days for shipping. Free shipping on all orders.
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call us at 800KAYA or email us at firstname.lastname@example.org and we would be happy to assist you.
If your order is missing a product, contains a damaged item, or other concern, please contact a Kaya Call Center at 800KAYA or email us at email@example.com.Please note: Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Unfortunately, Kaya does not offer any returns or exchange due to the nature of the product.
At this point, we do not ship outside of UAE & KSA.
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